Currently, client names are truncated within the portal view, and users are unable to horizontally scroll or expand the column width to view the full taxpayer/client name. This creates inefficiencies when multiple clients share similar names but are actually different, requiring users to open individually just to confirm the correct client.
Improvement ideas:
Allow column resizing and/or horizontal scrolling within the portal
Add tooltip hover behavior that displays the full client name
Increase visible character limit for taxpayer names
This enhancement would improve workflow efficiency, reduce unnecessary clicks, and help minimize the risk of selecting the wrong client record.